Standards
Committee Profile
Mission/ Vision:
The GRAPA Standards Committee is a group of revenue
assurance professionals who invest their time in the review,
development, publication and ratification of the GRAPA
standards. The goal of this committee is to ensure that the
GRAPA standards represent the latest, and most accurate
description of the professional practice of revenue
assurance in Telco’s today, based upon the principles of:
- REPRESENTATION: Making sure that a representative
sample of all major categories of carrier, line of
business, product/service, size of company and
subscriber base) participate in the process.
- INCLUSION: Assuring that the standard represent and
allow for the typical variances that these differences
will necessarily require.
- CONSENSUS: Getting as many people as possible
involved in and agreeing to the standards
- NTEGRITY: Ensuring the highest standards of honesty,
reliability and professional dependability
- RATIONALIZATION : Making sure that all of these
standards focus on the reinforcement of our primary
objective, which is the maximization of profit and
minimization of revenue loss for the carrier.
The GRAPA Standards Committee is responsible for the
ongoing review and update of the GRAPA standards and will
assure that each year, a new revised set of standards will
be published, reflecting the dynamic changes in our industry
and profession.
Method and Approach:
The GRAPA Standards Committee uses several techniques in
order to accomplish its main objectives these include:
Generation of BENCHMARK Surveys, develop to poll the
membership on current standards and practices in different
areas.
Sponsorship of regional and global “TownHall” meetings,
developed to give the membership the opportunity to review
and participate in discussions online and in real-time.
Discussion BLOGS and other online forums.
Deliverables/Goals/Timelines:
The Goal of this committee is to publish an annual upgrade
to the standards, assuring their continued timeliness,
accuracy and usefulness.
Chairs:
Mohammad Eter
Project Status:
Fully ratified standards published in January of 2009. New
committees forming for the 2011 standards effort. (2/15/11)
Volunteers needed?
Yes
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